BOA Business Management Software

Everything Included in BOA

One platform, every tool your business needs. Explore all 19 feature categories below.

19
Feature Categories
100+
Capabilities
8
Vendor Integrations
Unlimited Users

CRM & Account Management

Centralize your customer relationships with a full-featured CRM. Manage accounts, contacts, communication history, and customer insights all in one place.

  • Account and contact management with custom fields
  • Full interaction and communication history
  • Customer site and location tracking
  • Account-level notes, documents, and attachments
  • Quick search and advanced filtering
  • QuickBooks Online sync for accounts
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Sales Management

Create, track, and manage sales orders from quote to delivery. Streamline your entire sales pipeline with professional documents and real-time tracking.

  • Professional quotes and sales orders with custom branding
  • Order status tracking and full history
  • Product catalog with pricing tiers and markup rules
  • Automated email notifications to customers
  • PDF generation and email delivery of quotes
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Service Orders & Dispatch

Manage service calls, work orders, and field technician dispatch. Keep your team organized and your customers informed at every step.

  • Work order creation and technician assignment
  • Dispatch scheduling with calendar view
  • Parts and labor tracking per service call
  • Service history and equipment documentation
  • Customer notifications and status updates
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Invoicing & Payments

Generate professional invoices, track payments, and manage accounts receivable. Seamlessly convert sales and service orders into invoices.

  • One-click invoice generation from orders
  • Payment recording and balance tracking
  • Branded PDF invoices with email delivery
  • Void and credit memo support
  • QuickBooks Online invoice sync
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Contracts & Agreements

Track service contracts, maintenance agreements, and recurring revenue streams. Never miss a renewal or service date.

  • Contract templates and customization
  • Automatic renewal reminders and notifications
  • Recurring billing automation
  • Service level and coverage tracking
  • Revenue recognition and contract reporting
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Inventory & Procurement

Track stock levels, manage purchase orders, and streamline procurement across multiple vendors. Stay on top of what you have and what you need.

  • Real-time inventory tracking with quantity on hand
  • Purchase order creation and vendor management
  • Product catalog with categories and SKUs
  • Receiving and stock adjustment workflows
  • QuickBooks Online product and inventory sync
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Projects & Time Tracking

Organize work into projects, track time spent, and manage tasks. Keep your team productive and your clients informed on project progress.

  • Project creation with milestones and task lists
  • Employee time entry and timesheet management
  • Budget tracking and labor cost analysis
  • Task assignment and progress tracking
  • Billable vs. non-billable time categorization
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AI Business Intelligence (BOA)

A built-in AI assistant trained on your business data. Ask questions in plain English and get instant answers about sales, customers, inventory, and more.

  • Natural language queries against your live data
  • Self-hosted AI model — your data never leaves your server
  • Intelligent suggestions and business insights
  • Conversational chat interface built into the dashboard
  • GPU-accelerated for fast responses
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QuickBooks Online Integration

Two-way sync with QuickBooks Online keeps your accounting data in perfect alignment. Sync accounts, products, invoices, and purchase orders automatically.

  • Customer and vendor account sync
  • Product and inventory item sync
  • Invoice and payment sync
  • Purchase order sync
  • One-click sync buttons on every detail page
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Vendor Integrations

Connect directly with major distributors and suppliers. Search catalogs, check real-time pricing and availability, and create purchase orders without leaving BOA.

  • D&H Distributing integration
  • Ingram Micro, TD Synnex, and more
  • Real-time pricing and stock availability lookups
  • Vendor catalog search from within BOA
  • Ferguson, ABC Supply, and specialty vendor support
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Shipping & Logistics

Manage shipments, track deliveries, and handle logistics for sales and purchase orders. Keep customers updated on their order status.

  • Shipment tracking and delivery status
  • Packing slip and shipping label generation
  • Partial shipment and backorder management
  • Delivery confirmation and signature capture
  • Customer shipment notifications
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Customer Self-Service Portal

Give your customers their own branded portal to view orders, invoices, contracts, and submit service requests — reducing your support workload.

  • Customer login with secure authentication
  • Order and invoice history viewing
  • Service request submission
  • Contract and agreement visibility
  • Document download and communication
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Automation & Workflows

Eliminate repetitive tasks with powerful workflow automation. Build visual workflows, schedule recurring tasks, and let the system handle the routine.

  • Visual schematic diagram builder for workflows
  • Automated email and SMS notifications
  • Recurring task scheduling and execution
  • Trigger-based actions and event handling
  • Data backup automation
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Reporting & Analytics

Gain actionable insights with built-in reports and dashboards. Track sales performance, service metrics, revenue trends, and operational KPIs.

  • Interactive dashboard with real-time metrics
  • Sales and revenue reports with date filtering
  • Service order and technician performance reports
  • Inventory valuation and movement reports
  • Export to PDF and CSV formats
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Document Management

Store, organize, and retrieve documents attached to any record. Upload files, photos, and signed documents directly within BOA.

  • File upload and attachment on any record
  • Image, PDF, and document preview
  • Organized folder structure per account
  • Drag-and-drop upload interface
  • Secure storage on your own server
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Video Announcements & Training

Record and share video announcements, training content, and team updates. Communicate visually with your entire organization.

  • Video announcement recording and playback
  • Training video library for employee onboarding
  • Dashboard video widget for team-wide updates
  • Hosted on your server for privacy
  • Role-based access to video content
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Email & Communication

Send professional emails directly from BOA. Quotes, invoices, service updates, and custom communications are just a click away.

  • SMTP email sending with custom templates
  • One-click email of quotes and invoices as PDF
  • Communication history logging per account
  • Automated notification emails for order updates
  • Branded email signatures and company headers
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Security & Compliance

Enterprise-grade security with role-based access control, audit logging, and self-hosted deployment. Your data stays on your server.

  • Role-based access control with granular permissions
  • Complete audit trail and activity logging
  • Self-hosted — full control over your data
  • Encrypted authentication and session management
  • License-based deployment with serial key activation
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Android App

BOA Field — Mobile App

Take your business into the field with BOA Field for Android. Your technicians and sales reps get the tools they need right on their phone or tablet.

  • View and update service orders in the field
  • Dashboard with task assignments and alerts
  • Customer and account lookup on the go
  • Photo capture and document attachment
  • Dark-themed UI designed for outdoor readability
  • Syncs with your BOA server in real time
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BOA Field

Android App

Ready to Experience These Features?

Start with our flexible pricing at $99/month or $2,499 one-time purchase. Unlimited users included.